THE SPECIAL TREE SIDEBOARD | EBONY

• Designed by Joana Santos Barbosa
• Lead Time: 12 weeks
• Dimensions: H 95cm x W 200cm x D 53cm
• Weight: 130 Kg
• Top: wood structure finished with ebony macassar veneer in high gloss varnish.
• Interior finished with eucalyptus veneer in high gloss varnish.
• Glass shelves
• Base, tubes and shelf supports: handcrafted in polished stainless steel.
• Sentimental Inspiration: Inspired by a tale of everlasting love engraved on a tree
• Exquisite Materials: Crafted from rich Ebony Macassar and polished stainless steel
• Unique Design: Features geometric volumes and a high-gloss finish
• Handcrafted Base: Polished stainless steel with a subtly carved name detail
• Interior 'Branches': Elegantly curved polished steel supporting a glass shelf
• Portuguese Craftsmanship: Utilizes ancient techniques for unique luxury case goods

• When products are imported into the U.S., they are subject to customs clearance, which may include duties and additional import fees. A customs broker typically contacts the recipient directly to facilitate payment, allowing the shipment to be released and continue to its final destination. This standard process applies to all products manufactured outside of the U.S.

• Please be aware that customs duties, local taxes, and additional fees may apply based on your country's regulations. These charges are the responsibility of the buyer, as Gaia’s Roots LLC has no control over them. For questions regarding potential fees, we are happy to consult with our customs agent for clarity.

• Option 1: Direct Payment
  Your customs broker will contact the recipient directly with a payment link for all customs duties and taxes. Once paid, the items will be released and shipped to their final destination.
  

• Option 2: Handled by Gaia’s Roots (U.S. Customs Only)
  We can manage the U.S. customs process for you, acting as your primary point of contact. We'll provide an estimated landing cost and collect these estimated duties at the time of purchase to ensure a seamless clearance process and prevent delivery delays. Please note that if tariffs increase due to external market fluctuations, the recipient will be responsible for any additional fees required for customs clearance.
  

INTERNATIONAL BUYERS (OUTSIDE OF U.S.)

• We ship our products internationally, however, the buyer is responsible for all customs duties, local taxes, and additional fees associated with their country's importation protocols. We do not manage customs clearance processes outside of the U.S.

• InsidherLand adopts stricter packaging and inspection measures prior to dispatch to ensure that under normal conditions of transport, products do not suffer damage

• Titles passes to customer at the moment the products are picked up by the carrier in Portugal, which means that the goods travel at customer risk. InsidherLand is not responsible for damage
  during transport
  
  INTERNATIONAL BUYERS (OUTSIDE OF U.S.)

• We ship our products internationally, however, the buyer is responsible for all customs duties, local taxes, and additional fees associated with their country's importation protocols. We do not manage customs clearance processes outside of the U.S.

• International buyers are also responsible for arranging their own white-glove delivery services and acquiring warehouse storage if necessary.

• The return of any piece can only be made ​after InsidherLand's written permission, using the original packaging and with the instructions received in the meantime

• As part of our delivery policy, we ask that you inspect all delivered items for damage. Should any damage occur during transportation, please report it within 48 hours of delivery. We request that you follow the protocol below to ensure a smooth claim process:

1. Take photos of the damaged goods while they are still in their original packaging or during the unpacking process. Our shipping partners require clear evidence of the damage. Please include close-ups of the damage, a full view of the item showing the damage, and any relevant details.
   
2. Keep the damaged goods in their original packaging to prevent further damage.
   
3. Send all photos and observations regarding the exterior and interior packaging conditions and the condition of the goods to info@gaiasroots.shop within the 48-hour time frame.

• We will use the information provided to file a claim with our shipping partner. Thank you for your cooperation.

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